# Fieldbase

> Field service management software for technical service companies. Web dashboard, iOS and Android mobile app with offline support.

## What is Fieldbase?

Fieldbase is a SaaS platform that helps field service companies manage their operations — from work order creation and team assignment to on-site inspections, equipment tracking, and automated report generation. It replaces paper-based workflows, spreadsheets, and disconnected tools with a single integrated platform.

## Who is it for?

- HVAC, plumbing, electrical, and mechanical service companies
- Fire safety inspection and compliance teams (SCIE module)
- Equipment maintenance and preventive maintenance providers
- Facility management companies
- Any field service business with mobile technicians

## Core Features

- **Work Orders**: Create, assign, schedule, and track jobs. Multi-technician assignment with leader/assistant roles. Push notifications on assignment.
- **Digital Checklists**: Customizable per equipment type. Field types: boolean, text, number, selector (dropdown). Offline-capable.
- **Equipment Tracking**: Full asset history. QR code scanning for instant lookup. Expiry alerts for maintenance schedules.
- **Offline Mobile App**: Native iOS and Android app (Expo). Works without internet. Auto-syncs when connectivity returns.
- **PDF Reports with AI**: Automatic professional reports with GPT-4o-mini summaries. One-click email to clients.
- **Fleet Management**: Vehicle tracking, job assignment, real-time GPS monitoring, route history.
- **Workflow Automations**: Visual DAG-based workflow builder (drag-and-drop). Event-driven, scheduled, or manual triggers. 16 action types across notifications, email, workorder management, and more.
- **Live Map & GPS Tracking**: Real-time technician location. Optimize dispatching.
- **Time Tracking**: Clock in/out with iOS Live Activities on Lock Screen. Status tracking: driving, on-site, break.
- **AI Knowledge Base**: Upload manuals and technical documents. Technicians get instant AI-powered answers.
- **Client Portal**: Clients can view reports, track work order status, and follow updates.
- **REST API & Webhooks**: Full API access for integrations. Real-time webhook events.
- **SCIE Fire Safety Compliance**: Portuguese fire safety regulation module (utilization types UT-I to XII, risk categories, non-conformity tracking, training records, drill records).

## Pricing

All plans include a free 14-day trial. Prices in EUR.

- **Starter — €29/month**: Up to 3 technicians, 20 clients, 100 work orders/month. +€9/month per additional user. Includes: work orders, equipment tracking, digital checklists, push notifications, offline mobile app, client portal.
- **Professional — €79/month**: Up to 15 technicians, unlimited clients, 500 work orders/month. +€7/month per additional user. Includes everything in Starter plus: PDF reports with AI, fleet management, workflow automations (up to 50), QR code scanning, real-time tracking, time tracking, knowledge base, audit logs, API access & webhooks.
- **Enterprise — Custom pricing**: Unlimited everything. Includes everything in Professional plus: custom branding, dedicated branded mobile app, SCIE fire safety included, unlimited automations and domains, dedicated account manager, SLA guarantee.

## Technical Details

- **Web App**: Next.js, hosted on Vercel. Dashboard at app.fieldbase.work.
- **Mobile App**: React Native (Expo), available for iOS and Android.
- **Database**: PostgreSQL (Supabase).
- **Authentication**: Supabase Auth with JWT tokens.
- **Languages**: Portuguese (default) and English.
- **Data Residency**: EU (Vercel CDG1 region, Paris).

## Contact

- Website: https://fieldbase.pt (Portuguese) / https://fieldbase.work (English)
- App: https://app.fieldbase.work
- Sales: sales@fieldbase.pt
- Support: suporte@fieldbase.pt